Why Superb Customer Service May Mean You’re Paying Too Much
This week, the study of statistics continues! Following the DIY MBA plan, I’m continuing to read the Elementary Statistics textbook I picked up at the used bookstore…but I also combed the library for some new enrichment material. I came across this excellent book by Ian Ayres called Super Crunching: Why
Graphs for People Who Hate Graphs
As a Middle Eastern Studies major with a strong aversion to math, it would be accurate to say that a year ago my knowledge of graphs and statistics began and ended with the Microsoft Word charts menu. That’s why I decided to begin the DIY MBA project with a crash
Our Global Lobotomy
“If it can’t be measured, it can’t be managed.” Previously considered common knowledge, this bit of business wisdom appears to be falling out of fashion. Provocative and increasingly popular thinkers like Seth Godin and Dan Pink have persuasively made the case that we are leaving the Information Age and entering
LinkedIn for the Unconnected
For a social network, LinkedIn is remarkably hostile to young professionals. Unlike Facebook, where it is apparently acceptable to “friend” someone on the (sole) basis that they share your first and last name, LinkedIn has rules. Some rules are made to be broken, like “Don’t connect with someone you’ve never
Sara Gallagher is a Sr. Associate consultant for The Persimmon Group in Tulsa, OK. Prior to joining the TPG team, Sara worked in public relations for a U.S. Congressman, media sales for a local newspaper conglomerate, and contributed to the training and retraining of thousands of Oklahomans as a Project Manager for a network of locally-owned and operated career colleges. In 2011, she served on the Board of Examiners for the Oklahoma Quality Award Foundation. Off the clock, she pursues an imaginary career as an academician, reading voraciously about all the things she won't have time to be when she grows up.
