Career Hack #2: How To Facilitate a “Remember the Future” Brainstorming Meeting
Most of the time, what you think your product should do is an extrapolation of what it has done in the past. Your pet grooming service should be faster or trendier. Your fast-food restaurant should deliver orders more accurately. The car you’re designing should be safer or faster. When we brainstorm
What Project Runway Winner Anya Ayoung-Chee Can Teach You About Competition
A graduate of Parsons School of Design and Central St. Martins School of Art and Design, Anya Ayoung-Chee is no stranger to the world of design. And yet, during auditions for Season 9 of Project Runway, Anya admitted that she had only been sewing for four months. Throughout the competition,
You’re Not Overwhelmed…You’re Employed.
Are the most valuable players in your company: (a) leaving home each night with 100% of their to-do list marked “complete?” (b) leaving home each night with a to-do list larger than the one they started with in the morning? The answer might surprise you. It’s true that high-performers are
Career Hack #1: This Graph Will Make You a Better Manager
Introduction to the “Career Hack” Series: Welcome to the first ever “Career Hack” segment of Gears and Shifts! Those of you who are following me on the DIY MBA journey know that this quarter I’ve been studying quantitative analysis…a daunting subject that has turned out to be way more interesting
Why Superb Customer Service May Mean You’re Paying Too Much
This week, the study of statistics continues! Following the DIY MBA plan, I’m continuing to read the Elementary Statistics textbook I picked up at the used bookstore…but I also combed the library for some new enrichment material. I came across this excellent book by Ian Ayres called Super Crunching: Why










